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Garuda Indonesia re-enters top 25 as turnaround gains pace

Jakarta (ANTARA) – Garuda Indonesia re-entered the world’s top 25 airlines in 2026, signaling steady improvements in service and operations as the carrier advances restructuring and recovery efforts after years of financial and operational challenges.Chief Executive Officer Glenny Kairupan said the ranking reflects positive momentum in the airline’s performance acceleration and restructuring programs, underscoring management’s push to stabilize operations and rebuild customer confidence.“Amid a challenging global aviation landscape, this achievement signals tangible progress in our transformation,” Kairupan said in a statement Thursday, pointing to improvements across service delivery and operational reliability.Garuda ranked 24th in the World’s Best Full-Service Airlines 2026 category compiled by AirlineRatings, making it the only Indonesian carrier included in the global list this year.The rankings were announced on AirlineRatings.com, based on surveys and assessments conducted earlier this year by an independent panel evaluating airline performance and passenger experience.The result reinforces Garuda’s position as Indonesia’s sole representative in the global ranking, highlighting its ability to maintain international standards despite ongoing restructuring.Kairupan said the company remains committed to accelerating transformation, focusing on service quality, operational efficiency and sustained digital development across its business lines.The World’s Best Airlines awards are issued annually by AirlineRatings, with a primary focus on passenger experience throughout the journey, including both onboard and service-related elements.Evaluation criteria include in-flight product quality such as meals, cabin comfort and crew professionalism, alongside operational performance and consistency of service delivery.AirlineRatings also assesses innovation and safety standards as key indicators in determining global airline rankings, reflecting broader industry benchmarks for reliability and passenger trust.Kairupan said Garuda will continue pursuing comprehensive transformation through adaptive, measurable and sustainable strategies to strengthen long-term competitiveness.He added the initiatives aim to enhance international service standards and position the airline more competitively within the increasingly crowded global aviation market.